Returns are approved on a case-by-case basis. Please contact us at office@mrscouture.com within 24 hours from the time you receive an item if you require a return. If approved, returns must be shipped back to us within 48 hours from date of approval. Items still in your possession after 2 business days from delivery date are no longer eligible for return under any circumstances. Customers are responsible for paying return shipping fees.
MRS. Couture will not accept returns for any items made prior to [1930], any items that have had their hang tags removed, any items sent back more than 48 hours after having been approved for return, and any items specifically deemed as un-returnable within their descriptions.
MRS. Couture will subtract the cost of repairs from the refund amount of items that have been returned with damages incurred (whether due to customer handling or shipping methods).
MRS. Couture strives to satisfy its clients with every purchase made. While we do not generally accept returns, in certain limited circumstances this policy can be waived at the sole discretion of MRS. Couture. MRS. Couture must determine that "good cause" exists to warrant the return of any item.